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LIFELINE ASSISTANCE PROGRAM
- The Lifeline Assistance Program is a plan which assists qualified
low-income applicants with reductions in their monthly local exchange service
rate. The assistance applies for a single telephone line at the applicant's principal
place of residence. Qualified applicants shall have their monthly local exchange
service rate reduced by the federal support of $1.75, in addition to the $6.50
of baseline federal support used either to waive the Lifeline customer's federal
end-user common line charges, or to reduce the Lifeline customer's residential
rate.
- Eligibility Requirements
To be eligible for assistance, an applicant must participate in one of the following:
- Medicaid (e.g. Title XIX/Medical, state supplemental assistance)
- Food Stamps
- Supplemental Security Income (SSI)
- Federal public housing assistance
- Low-Income Home Energy Assistance Program (LHEAP)
- The Lifeline customer is responsible for notifying the Company
if the customer ceases to participate in any of the public assistance programs
listed above.
- Application for Assistance
An applicant shall request telephone assistance through completion of a form provided
by the KCTC. Download the Lifeline Assistance form: PDF
version - Word version
- Rates
- The Lifeline customer will receive a monthly credit toward
their local exchange service rate. The total monthly credit of $8.25 consists
of the $1.75 federal support and the $6.50 baseline federal support to waive the
Lifeline customer's federal end-user common line charges or to reduce the Lifeline
customer's residential rate.
- Toll blocking shall be included with this service offering
without charge. No service deposit would be required if applicant voluntarily
elects toll blocking with the initiation of Lifeline Service.
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